Frequently
Asked Questions
(and a few we thought you should ask)
1)
How will any of this strategic alignment stuff work for me?
To be frank, it doesn't really
work for everyone. That's in fact the core of what we're
trying to determine in your assessment and proposal process.
Our process is unique, long-standing and focused on having
you dominate your competition in regard to customer loyalty
so that you don't ever have price-sensitive customers, can
fetch higher rates and get true referral business.
Many organizations are simply not that committed to this
level of excellence and would rather have a quick fix
instead of a permanent level of improvement.
2)
What are your prices?
Right off the bat, if you're a
cost-weary worker versus an investment-ready leader, than
we're not going to be a good fit. However, with that
being said, we immediately save you money by only
specializing in three types of services and every project we
put together is fixed in price so there are no
surprises along the way. Obviously, each
project is customized based on the amount of expertise
needed and number of people from your company involved.
Also, here's a
statement on why our prices are so low compared to other
professionals of the same quality (and not all of them are).
With the being said, here's a ballpark estimate of services
(we don't know anyone else that offers this level of
transparency)...
-Business Development Strategy
and
Planning: Small- $17,000 Midsize- $23,000
-Strategic
Planning: Small- $10,000 Midsize- $21,000
-Real-Time Process Improvement:
Small- $12,000 Midsize- $40,000
-Native Quality Movement:
Small- $20,000 Midsize- $60,000
-Modernization Strategy
(including Social Media): Micro-$400/mo, Small-$12,000 Midsize- $30,000
-Executive Leadership
Development: $6,000 a person
-Strategic conversations with
our founder, Joon S. Han: $375/hour
3)
How do I know you're any good?
We don't publish our client
list as many of them don't want us to be announced to their
competitors. However, we can furnish you with
references upon request towards the end of your proposal
process. To get a better feel for the kind of
reputation we have, you can check out our founder's profile
on Linkedin
here.
What we can tell you is that we
are the company that many other service professionals/consultants go to when they
want to get their act together at a world-class level.
Also, we're one of the very few process improvement experts
that can make drastic improvement in service-delivery types
of organizations in addition to the great manufacturing and
retail work that you'll be impressed with.
4) How do I get started?
To best serve our current and
future clients, we will only generate proposals for those
organizations that we determine really want to get up to and
stay at a world-class level. Obviously, you'll need to
have the budget as well but we'll be honest and tell you
that we've been creative in investment plans to accommodate
cash flow needs as well. If the timing is not good for
you right now, please visit our resource center for lots of
great information to help you out or you might want to take
advantage of our expertise through our highly in-demand,
on-demand business improvement course- The Magic Biz Box™
here.
5)
I heard somewhere that you're not taking on new clients
anymore?
Well, that's half true... we're
proud of the market pull we've created and thus not actively
chasing new clients like we used to. Since we only
take on about 9-10 clients a year, we're indeed pretty full
for the long haul on existing client relationships, the innovative projects we're always launching
and Joon's Give Getter initiatives but with that being said,
we still take on the right type of clients (hint- it's not
just about the dollar amounts!) from time to time. Now
even though it's rare that we'll pick up a full-blown, new client
engagement these days, it
doesn't hurt to ask right? So send us an email and
maybe it'll work out for you!
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